Shipping policy

Shipping Policy

We have a preparation time of 3 to 5 business days before our products are shipped. Our team does its best to ship your purchases within 24 hours or the next day. If the purchase is made on a Saturday after 11 am, it is likely that we will ship the product on Monday.
Our team does not control the delivery timeline. We cannot control delays caused by shipping companies. If you have any questions, please email us at contact@kissbycharman.beauty
Our products are usually shipped within 24 to 48 hours. Delivery typically takes 10 to 20 business days.

Our Return Policy
If you need to return a product, we understand. Here are the details:

• You can return the item within 7 days of the purchase date.
• You are responsible for the return shipping costs.
• A processing fee of $15 will be deducted from your refund.
  Please complete the tracking form below for a guaranteed return. We require the tracking number to process the return.
• Products must be in new and unused condition.
• Products with custom logos are non-returnable.
• You will receive a full refund for the product, excluding shipping costs. Refunds will be applied to the card or PayPal account used for the original purchase. Refunds will be issued within 10 business days after the product is received.

Any shipping problems, such as missing or incorrect items, must be reported within 72 hours of receiving your package. If you have any questions, please email us at contact@kissbycharman.beauty

CONTACT

• Contact Information
  If you have any questions, you can reach us at:
  Email: contact@kissbycharman.beauty
  Address:
  APPWZ LLC
  7345 W Sand Lake Rd, Ste 210, Off 979,
  Orlando, FL 32819
  Employer Identification Number: 37-1999677